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You’ve Probably Tried These Solutions… But They Don’t Work
Time-consuming and often ineffective for stressed dogs.
Only manage the mess, not the problem.
Expensive and doesn’t address the root cause.
Can increase anxiety and make behaviors worse.
Helpful, but won’t fix underlying stress.
Harsh methods can lead to more fear and stress.
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Frequently Asked Questions
Pheromones are a mixture of fatty acids. Our products also contain a solvent, which helps dissolve the pheromones so they can be sprayed or diffused.
The plug-in should be used in rooms where your cat spends most of its time. Avoid using outlets that are under windows, near air vents or close to doors as drafts will impair the ,proper diffusion of the pheromones. DO NOT plug the diffuser into a power strip or surge protector. The vial should always be directly below the plug-in unit for proper diffusion and to prevent leakage. To ensure the vial is always below the plug-in unit, there is a swivel function on the prongs for outlets with horizontal orientations.
For the diffuser, you will start to see your dog become calmer and more relaxed over the course of at least 30 days of continuous use.
The pheromones are diffused when the plug-in unit heats up. As with any heating element, a slight smell may be present and is totally normal. If you find your diffuser has a stronger smell, please call us and we will be happy to troubleshoot with you!
To keep the good vibes flowing, you should keep your diffuser plugged in at all times. If you notice your diffuser collecting dust, please unplug and follow the cleaning instructions in the user manual found in every box.
We recommend replacing the refill vial every 30 days or when the liquid runs out. The plug-in unit should be replaced after 6 months of use or after you have used three refill vials (whichever comes first!)








